Choose skills the advert asks for—and you can prove.
A short relevant skills section is more useful than a long list of fashionable words. Important skills should also appear in your experience or projects.
Hard-skill examples
- Microsoft Excel: filters, formulas and basic reporting
- Customer service: phone, email and face-to-face support
- Cash handling and till reconciliation
- Records capture and document control
- Stock counts and inventory updates
- Scheduling and diary coordination
Transferable-skill examples
- Explaining information clearly
- Prioritising competing deadlines
- Checking accuracy before submission
- Resolving a customer or team problem
- Learning a new system or process
Show the skill in action
Fictional example
Updated the shared booking calendar daily, confirmed appointments by phone and flagged schedule conflicts to the coordinator.
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Independently published by The SA Job Kit. Last reviewed: 8 October 2026. How we research · Report a correction